1. Returns

  • We accept returns on eligible products within 30 days of the delivery date.
  • To be eligible for a return, the product must be unused, unopened, and in its original packaging.
  • Some products — such as supplements, health foods, or perishable/nutritional items — may not be eligible for returns due to safety and quality reasons. This is consistent with similar policies where nutritional supplements are considered food products and non-returnable.

2. Return Process

  • To begin a return, please contact our Customer Service team at (800) 227-8428 or via the contact form on our website.
  • You must provide your order number and reason for return.
  • Once approved, we will provide return instructions and the return address.

3. Refunds

  • Refunds will be issued after we receive and inspect the returned item.
  • Refunds are processed to the original payment method used at purchase.
  • Shipping fees are non-refundable, unless the return is due to an error on our part (e.g., defective or incorrect item).

4. Exchanges

  • Exchanges are available for defective or damaged products. Contact us to arrange an exchange.

5. Damaged or Defective Items

  • If your order arrives damaged or defective, please contact us immediately with photos to facilitate the return or replacement.

6. Contact